What records should software businesses keep for sales tax compliance?
A: Avalara provides a comprehensive set of tax automation reports designed to support businesses during sales and use tax audits. These reports are accessible through the Avalara platform and help companies efficiently manage, document, and substantiate their tax compliance activities. Below is an overview of key reports and features available in Avalara’s software that are especially useful during an audit:
Avalara’s transaction detail reports provide a granular, line-by-line record of every transaction processed through the system. These reports typically include:
These details are essential for auditors to verify the accuracy of tax calculations and to trace the taxability of specific transactions. The ability to filter by date range, jurisdiction, or customer/vendor makes it easier to respond to targeted audit requests [1].
The tax liability report summarizes the total tax collected and owed by jurisdiction (state, county, city, and special districts). This report is crucial for reconciling tax collected with tax remitted and for demonstrating compliance with multi-jurisdictional requirements. Avalara tax reporting tools allow users to generate these summaries for any period, which is particularly useful for audit periods that do not align with standard reporting cycles. [1].
For businesses that deal with exempt sales (such as sales to resellers or non-profits), Avalara’s exemption certificate management module tracks and stores exemption certificates. The system can generate reports listing all exempt transactions, the associated certificates, and their validity status. This is vital for substantiating non-taxed sales during an audit and for quickly identifying any missing or expired certificates that could trigger audit assessments. [1].
Avalara tax filing reports document all returns prepared and filed through the platform. These reports include:
These records are essential for demonstrating timely and accurate compliance with filing obligations. In the event of an audit, these reports provide a clear audit trail from transaction to remittance.
Reconciliation reports help businesses match their internal accounting records with the tax data processed by Avalara. These reports are useful for identifying discrepancies before an audit and for providing auditors with evidence that the amounts reported and remitted match the company’s books [2].
Tax Software Avalara includes audit trail functionality, which logs changes to tax settings, rates, and exemption statuses. This feature is particularly important in an audit, as it allows companies to demonstrate when and why changes were made, and by whom, supporting the integrity of their tax compliance processes.
In addition to standard reports, Avalara allows users to create custom reports to address specific audit requests. For example, if an auditor requests all transactions for a particular product category or customer type, users can generate ad hoc reports to meet these needs.
Avalara’s platform supports document retention policies by storing historical reports and supporting documentation for the required statutory period. Reports can be exported in various formats (such as CSV or Excel), making it easy to provide auditors with electronic or printed copies as needed [3].
Avalara’s robust reporting capabilities are a cornerstone of effective audit defense for businesses managing complex sales and use tax obligations. By leveraging Avalara tax reporting and filing tools, companies working with Bennett Thrasher can ensure they are well-prepared for audits, with all necessary documentation readily available and organized. This not only streamlines the audit process but also helps minimize the risk of penalties and interest due to incomplete or inaccurate records.
For businesses seeking to strengthen compliance beyond audit preparation, Bennett Thrasher offers resources to help navigate a wide range of sales tax and technology challenges. Learn how to avoid expensive sales tax compliance software mistakes with Avalara, and understand what retailers need to know about collecting sales tax on in-state sales. Explore The Ultimate Guide to Sage Intacct Integrations to streamline financial operations, and review State and Local Tax Issues: Key Challenges and Best Practices for multi-jurisdictional compliance insights that keep your business audit-ready year-round.
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